Building
a Strong Consulting Practice
(continued)
Make Use of Your Strategic Partners
When you
have a prospective client, but you cannot perform the entire range of
services on your own, should you walk
away? Absolutely not. Reach out to your network of strategic partners
and
find one who can help you complete the engagement. It is paramount
in any consulting practice to have a network of professionals who
can assist
you when you cannot cover certain aspects of an engagement. A truly
successful consultant is a master at networking within his or her
profession and related professions. Entire books have been written
on the topic
of strategic partnering, which allows the smallest consultant to
provide services to a much larger clientele.
Write an Effective Proposal
Once you understand
the client's needs and know that you have the necessary skills, the
next step is to write an
effective proposal. The key to closing any consulting sale is in
the wording of the proposal. You must concisely describe the project:
its scope, costs, deliverables, milestones and your client expectations.
Many consulting opportunities are lost because the consultant can't
effectively communicate the expectations in the proposal.
Take Stock of Your Work
After you have finished
your work for the client, take stock of the completed project. Follow
up with the client
to determine the successes and failures of the engagement. This will
allow you to figure out what changes you may need to make on future
projects. A post-project debriefing is a great learning opportunity.
While this time often is not billable, it offers invaluable knowledge
and the opportunity to cement a client relationship.
Ask for Referrals
The final attribute that
keeps a consultant in business is his or her ability to obtain referrals.
The best source
of business is word-of-mouth from past clients and your network of
strategic partners. Be sure your clients know that you want referrals.
Stay in touch and ask them for referrals on a regular basis. Clients
tend to forget you need referral business, unless you remind them
and reward them for their efforts. A card, phone call or thank you
lunch can go a long way toward finding the next project.
If you want to build a consulting practice, be
sure you can deliver on the following statement:
Be a good listener who creates a win for the client
by using strategic partners, writing effective proposals, taking stock
of your completed work and asking for referrals. If you can master this
simple process, you'll find yourself with a
successful consulting practice. Previous
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